Learn about our safety policy for COVID-19.

Customer Care

Seasonal Maintenance

Read our checklist to help schedule your seasonal updates, repairs, and cleaning, along with a handful of monthly tasks.

View Checklist
Warranty Coverage

As a new homebuyer in Ontario, you’re protected by Tarion. Visit the link below to learn about your new home coverage.

What's Covered?
Reporting Deficiencies

You have the opportunity to report deficiencies in your home during the first seven years of occupancy.

Learn How
Contact List

We’re available when you need us. Give us a call or send us an email and we would be happy to answer your questions.

Connect with Us
Head Office

Richcraft Customer Service

Email: [email protected]

Phone: 613.738.8776

General Contact

Richcraft Customer Service

Email: [email protected]

Phone: 613.738.8776