March 15, 2020

All Richcraft Sales Centres are available by appointment and all model homes remain closed until further notice.

Dear Valued Customers,

With the Coronavirus (COVID-19) situation continuing to evolve, we want to assure you that the health and safety of our employees and customers are paramount. We are following the lead of Canadian public health authorities and are committed to providing you with a safe environment.

All Richcraft Sales Centres are available by appointment and all model homes are closed until further notice. This decision has been made as a precaution to minimize large gatherings and reduce the risk to our clients and our sales team.

Our sales team is available via phone and email to speak with you and are able to provide you with all the necessary information to assist you in your research of purchasing a new home with Richcraft Homes.

If you would like to meet with a member of our sales team in person, please contact our sales team by phone or by email. Your appointment will be confirmed with a Sales Representative to ensure the time requested is available.

Appointments are available during regular business hours:

Monday to Thursday: 12 pm to 8 pm
Saturday & Sunday: 12 pm to 5:30pm

When we are booking your appointment, our sales team will ask if any of the following are applicable to you:

– You have travelled outside of Canada
– You are displaying cold and/or flu-like symptoms
– A member of your household is self-quarantining
– You or a member of your household have tested positive for COVID-19

Our sales team reserves the right to not host an appointment if the answer is yes to any of the above. In this event, correspondence and purchases may also take place electronically via email and DocuSign.

We apologize for any inconvenience this may cause but appreciate your understanding and support as we work together to minimize risk. Stay healthy and stay safe.

Updated information will continue to be posted here.

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