Learn about our safety policy for COVID-19.

Contact Customer Care

after hour emergency service

Your customer care representative is happy to assist you during regular business hours. Our regular business hours are between 8:30 a.m. and 4:30 p.m. Monday to Friday. If you require immediate assistance after hours please contact our warranty service representative for the following emergency issues:

  • Gas leaks
  • Major plumbing leaks
  • Complete loss of heat
  • Complete loss of electricity
  • Water penetration into the building envelope

Residential homeowners can call 613.787.5689 and Bowery homeowners can call 613.239.4232