Sales Administrative Assistant

 Who We Are 

Richcraft Homes is a renowned, successful Ottawa Real Estate Corporation with more than a 40 year history in home and high rise construction, land acquisition and development, multiple joint venture projects, and residential and commercial income property management. 

Richcrafts purpose is to provide a distinctive, sought after product that delivers value and award-winning designs, with a commitment to customer satisfaction that surpasses every expectation. At Richcraft, we are purpose-inspired, detail oriented and driven. 

Why Richcraft? 

Richcraft strives to provide a high quality, professional work environment that fosters personal and professional growth. Innovation, integrity, craftsmanship, and community are at the forefront of everything we do. We have always kept an unwavering commitment to our people, our communities, and our homeowners. At Richcraft, we feel privileged to build dream homes for our clients. 

Richcraft is passionate about professional growth, development and long-term career excellence of its employees. In return for your hard work and dedication, you will be rewarded with a competitive salary and a full range of benefits including: 

• Generous Health and Dental Plan 
• Employee Wellness Spending Account 
• Group Retirement Planning with Company Match 
• Employee Wellness Program 
• Referral Program 
• Loyalty Program 
• Employee Assistance Program 
• Long-Term Employment 
• Opportunities for Growth 

The Role

The Sales Administrative Assistant will be an integral member of the Sales Team, providing
administrative support throughout the new home sales process. This position plays a key role in
coordinating sales documentation, supporting home closings, managing co-broker transactions, and
ensuring exceptional service for both internal teams and purchasers.
The successful candidate will support the Sales Team by preparing and maintaining accurate
documentation, monitoring purchaser requirements, coordinating communication with internal
departments and external brokerages, and assisting with the administration of home sales from
agreement execution through closing.
Working collaboratively with the Sales Team, this role will contribute to maintaining an organized,
efficient, and customer-focused Sales Department while delivering exceptional service to Richcraft
homeowners.

Competencies:

• Sales Administration
• Customer Service Skills
• Administrative Support
• Communication Skills
• Organization and Time Management
• Attention to Detail
• Teamwork and Collaboration
• Flexibility and Adaptability
• Confidentiality and Professionalism

In This Role, You Will:

• Prepare and organize customer deposits and supporting sales documentation.
• Process co-broke agreements, including coordinating invoices with brokerage offices.
• Prepare initial Statements of Adjustments for home sales transactions.
• Scan, distribute, organize, and maintain Agreements of Purchase and Sale, amendments,
  addendums, and related documentation.
• Monitor daily home closings and communicate important updates to internal departments.
• Track outstanding purchaser requirements, including mortgage approvals, deposits, and
  other required documentation.
• Send weekly reminders regarding upcoming deadlines and outstanding purchaser
  requirements.
• Gather competitor pricing information and assist with maintaining market reports.
• Answer incoming telephone calls and direct inquiries to the appropriate team members.
• Coordinate communication between internal departments, Sales Representatives, external
  brokerages, and purchasers.
• Coordinate client appreciation gifts and other departmental administrative activities.
• Assist with document scanning, filing, archiving, and records management.
• Prepare and submit requested information to third parties
• Maintain accurate records while handling confidential customer and company information
  with discretion.
• Provide general administrative support to the Sales Department as required.
• Additional duties as required.

What You Bring:

• Postsecondary education in Business Administration, Office Administration, or related field
  preferred.
• Minimum of two (2) years of administrative experience, preferably in residential
  construction, homebuilding, real estate, or sales administration.
• Experience working with contracts, sales documentation, and databases is considered an
  asset.

Skills and Abilities:

• Proficiency in Microsoft Office Suite, particularly Excel, Word, Outlook, and Adobe Acrobat.
• Experience working with contracts, agreements, and sales documentation.
• Strong organizational and time management skills.
• Exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to work independently while contributing effectively within a collaborative team
  environment.

Salary Range: $50,000 – $55,000 

Vacancy Type: New Role

Our recruitment process is fair and transparent. We use an AI tool only for the initial screening to match resumes with job requirements. All interviews and final hiring decisions are made by the hiring manager and our HR team. AI does not make any hiring decisions. 

Richcraft is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities, and we provide accessible candidate experience. If you need accommodation during the application or interview process, please contact us and we will work this you to meet your needs.