Customer Care Representative

Customer Care Representative

  • Ottawa
  • 2 months ago

Deadline: June 30, 2022

Our team at Richcraft Homes is seeking an experienced individual to assist with customer care on one of our community sites.

Job Type | Full Time

Richcraft Homes is a renowned, successful Ottawa Real Estate Corporation with more than 40-year history of in-home and high-rise construction, land acquisition and development, multiple joint venture projects, and residential and commercial income property management.

Richcraft’s Purpose

To provide a distinctive, sought-after product that delivers value and award-winning designs, with a commitment to customer satisfaction that surpasses every expectation.  At Richcraft, we are purpose-inspired, detail-oriented and driven.

Richcraft’s Values

Richcraft strives to provide a high-quality, professional work environment that fosters personal and professional growth. Innovation, integrity, craftsmanship, and community are at the forefront of everything we do. We have always kept an unwavering commitment to our people, our communities, and our homeowners. At Richcraft, we feel privileged to build dream homes for our clients.

Key Responsibilities

  • Addressing pre-occupancy & post possession homeowner concerns.
  • Scheduling additional services with sub-trades.
  • All other duties as required.

You will bring

  • Previous residential construction knowledge
  • Excellent organizational skills, time management, and demonstrated attention to detail
  • Ability to work independently and unsupervised
  • Good interpersonal skills required, including being a team player
  • Experience with computer programs including Microsoft Office, Outlook and Excel
  • Excellent written & verbal communication skills
  • Experience with the Tarion Warranty program would be considered an asset
  • Bilingualism will be considered an asset
  • A valid driver’s license and car is preferred

Richcraft Homes is committed to the professional growth, development and long-term career excellence of its employees. In return for your hard work and dedication, you will be rewarded with a competitive salary and a full range of benefits including:

  • Generous health and dental plan
  • Group retirement planning with company match
  • Long-term employment
  • Opportunities for growth

We invite enthusiastic and qualified applicants to submit their resumes.

We thank all applicants; however, only those selected for an interview will be contacted. Richcraft Homes is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact us.

Sound like you? Apply now!