Customer Care Representative

Customer Care Representative

  • Ottawa
  • 3 months ago

Deadline: January 31, 2023

Our team at Richcraft Homes is seeking an experienced individual to assist with customer care on the job site.

Job Type | Full Time

Who We Are

Richcraft Homes is a renowned, successful Ottawa Real Estate Corporation with more than a 40 year history in home and high rise construction, land acquisition and development, multiple joint venture projects, and residential and commercial income property management.

Richcraft’s purpose is to provide a distinctive, sought after product that delivers value and award-winning designs, with a commitment to customer satisfaction that surpasses every expectation.  At Richcraft, we are purpose-inspired, detail oriented and driven.

Why Richcraft?

Richcraft strives to provide a high quality, professional work environment that fosters personal and professional growth. Innovation, integrity, craftsmanship, and community are at the forefront of everything we do. We have always kept an unwavering commitment to our people, our communities, and our homeowners. At Richcraft, we feel privileged to build dream homes for our clients.

Richcraft is passionate about  professional growth, development and long-term career excellence of its employees. In return for your hard work and dedication, you will be rewarded with a competitive salary and a full range of benefits including:

  • Generous Health and Dental Plan
  • Group Retirement Planning with Company Match
  • Employee Wellness Program
  • Referral Program
  • Employee Assitance Program
  • Long-Term Employment
  • Opportunities for Growth

The Role:

Our team at Richcraft Homes is seeking an experienced individual to assist with customer care on the job site.

In This Role, You Will:

  • Addressing pre-occupancy & post possession homeowner concerns.
  • Scheduling additional services with sub-trades.
  • All other duties as required

What You Bring:

  • Previous residential construction knowledge
  • Excellent organizational skills, time management, and demonstrated attention to detail
  • Ability to work independently and unsupervised
  • Good interpersonal skills required, including being a team player
  • Experience with computer programs including Microsoft Office, Outlook and Excel
  • Excellent written & verbal communication skills
  • Experience with the Tarion Warranty program would be considered an asset
  • Bilingualism will be considered an asset
  • A valid driver’s license and car is preferred

Richcraft Homes is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact us and we will work this you to meet your needs.

Sound like you? Apply now!